Managed IT Services to help remote workers and relieve their work stress during the COVID-19 crisis

During the pandemic, business continuity is top of mind for the entire world. To cope with virus attack, continuous lockdown, and other related challenges, organizations are adopting remote work culture. Some of the organizations already have a business continuity plan and large remote work capacity, but all are not yet accustomed to this new work culture contrast to traditional offices. Some organizations have already trained their workforce to work remotely and running the business with remotely collaborated teams, while others are still establishing infrastructure to support remote work culture.

The COVID – 19 crisis has completely changed the working practice for many of the people, especially those who are not habituated with remote working culture. This changed the working environment along with 24/7 news cycle delivering the latest developments in the pandemic, the stock market rollercoaster and a slew of other scary realities is making people stressed and tensed. It has become the responsibility of the companies to support their people during this hard time and keep them up for a better future and welfare of the company.

During this challenging time, various companies are reassessing and reforming their policies and IT infrastructure to allow the people to work remotely with proper facilities and security over the long term, not just temporarily. There are several IT infrastructure services, who can help enterprises in implementing technologies that can allow them to have a workforce with a healthy remote work IT environment. The managed IT services have a variety of resources to tackle the difficulties that organizations are suffering today.

Here are the key components that can help the enterprises in their business continuity with a remote work infrastructure along with stress-free & collaborated employees to build an integrated ecosystem.

1. Maintain transparency regarding new remote work strategies:

During this hard time, business owners and employees both have to adopt new work culture, like long term remote working, communication through a digital medium, virtual collaborations, etc., it is important for everyone to be rational and sympathetic for both the owners and employees.

This crisis has made everyone vulnerable and the core employees are looking up to the owners for their future and well-being. Therefore, business owners need to keep their teams close to them. Even if they have to take some hard calls and defer some perks, bonuses, and pay-outs, they need to take all steps with transparency. In this way the owners can maintain a clear and stable owner-employee relationship; the employees will also understand the situation.

2. Easy migration to remote work culture:

For a smooth shift to remote work environment, the business owners need to invest proper guidance, training, and technical support for the employees, especially for the teams who are new to this work strategy. The employee will get guidance during the discovery phase and have a clear picture of new work culture.

The organizations can take help of the reliable managed IT services provider that can serve as their digital transformation and workforce mobility partner. There are reputed IT consulting companies in India that can help in the smooth transformation of a company into a mobile organization.

3. Managing endpoints devices for comfortable remote working:

An endpoint device is the only touchpoint that keeps your workforce connected to their team members and organization when they start working remotely. The workers need appropriate equipment / OS with a proper guideline, and remote support while working from home. With remote working environment, centering and securing various devices have become crucial to offer the best solutions to workers’ queries and requirements. Different IT infrastructure consulting services can help you to implement reliable, reliable, and verified tools and OSs for seamless integration into IT environment.

4. Cloud solutions for remote work culture:

One of the important elements in remote working infrastructure is the data center or server, which is the core from where the endpoint devices are pulling applications and data. A stable and secure data and application transformation can be through a cloud solution (public, private, or hybrid) or an on-premises datacenter.

To maintain a smooth run of data center, the organization can take help of the IT outsourcing companies in India. These organizations can provide cloud integration, support, and collaboration with public cloud vendors, along with proper training to the workforce that helps in the setup and implementation of a hassle-free remote working culture.

5. Improved security solution to safeguard the business data:

With remote working, the chances of cybercrime like malware, phishing, and conference hacking, is much more compare to secure office network. With a segregated team working from different locations and networking, security becomes the top of consideration for the organizations. Therefore, the companies need to provide secure Virtual private networks (VPNs) to have an end-to-end encrypted connection for safe data transmission, avoid malware attacks, and so on. With a professional IT support partner, the organizations can dodge the growing cybersecurity threats.

6. Supervision of IT infrastructure:

The companies also need to invest in establishing an IT support team to monitor the complete infrastructure to maintain the collaboration among the diversity of devices, applications, users, locations, and IT plans. The main function of the IT team is to ensure that the administration and management of all the devices of the data center are available to the users, continuously monitor the user experience and devices such as network devices, servers, and bandwidth consumption.

The in-house IT support team or managed service partners are engaged to pinpoint and troubleshoot if any problem is there.

7. Virtual collaboration of the team:

The organization can use unified communication channels to virtually collaborate remotely distributed teams. Virtual collaboration is one of the important aspects when members are unable to reach colleagues face to face.

There are various collaboration tools available to establish a secure communication channel that meets the proper security protocols or lives up to the standards organizations demand. Proper virtual collaboration is very important to relieve the stress of the team members and keeps every team member on the same page.

Though it is hard to implement all these changes over-night, but small small steps towards better collaboration from the employers’ end can help the remotely working teams to be stress-free and enthusiastic.

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